Important System Notices > Please review current time sensitive notices regarding Daylight Savings Time and scheduled system down time (posted 3/6/07).

Educator FAQ

Select from the FAQ Topics Listed Below:

Support & Training | Logging In |
Course Shells
(faculty only) | Managing Course Content (faculty only) |
Assignments & Grading | Communication Tools
|
Exams

I. Educator Support and/or Training
II. Logging in to Educator/courses online
III. Course Shells (faculty only)
1. How do I get a course shell in Educator?
IV. Managing Course Content (faculty only)
1. How do I add/modify my syllabus?
2. How do I add content to my course shell?
3. What is a packet?
4. How do I create packets?
5. How do I make content visible to students?
6. What is an object id?
7. How do I link to an object id in my course?
8. How do I schedule the release of content to students?
V. Assignments & Grading
Students
1. How do I submit an assignment?
Faculty
1. How do I create an assignment?
2. How do I access materials in Student Folders?
3. How do I grade and receive student assigments using the Assignment tool?
4. How do I access the gradebook?
5. How do I add grading columns?
6. How do I make grades visible to students?
VI. Using Communication Tools
(Announcements, Email, Discussion Groups)
Announcements
1. How do I modify the announcements area? (faculty only)
Email
1. How do I have my eLearning email forwarded to another email account?
2. How do I send an email message to students in my class/to the instructor?
3. Why can't I send an attachment?
4. How do I manage multiple email messages?
Discussion Groups
1. How do I create a discussion group? (faculty only)
2. How do I create and manage discussion groups for student teams? (faculty only)
3. How do I post to a discussion group?
4. What is the difference between a post, reply, and subthread?
5. How do I upload a group file?
VII. Timed Exams
1. What browser do I use with timed exams?

I. Educator Support and/or Training
Who do I contact for...

Marist account information:
For Marist eLearning Account information and support, or to change your password contact:
Help Desk
(845)575-HELP or 575-4357

Educator support:
For Educator support contact:
Dede Hourican
Support Specialist, Academic Technology & eLearning
(845)575-3572
Dede.Hourican@marist.edu


Faculty eLearning Training:
To receive training on Educator or learn more about teaching online register for a workshop at: http://www.academic.marist.edu/CTE

II. Logging in to Educator/courses online
I've never used Educator before:
Instructors: If you have never used Educator before, and have not requested a course shell to be created, you do not have an Educator account. Use the course request form to submit a request for a course shell to be created in Educator, or contact Academic Technology for more information.

Students:
If you have never used Educator before, and your instructor is not using Educator for his or her class, you do not have an Educator account. Contact your instructor to find out whether they will be using Educator or not.

"Session Terminated" error message:
If you attempt to access a course in the Educator system and receive a message that reads "Session Terminated" and indicates that it was "Unable to resolve Educator Cookie" then...

1. Check to make sure that the clock on your computer is set to the correct day and time. If you are using the Windows Operating System you can access the clock on your computer by double clicking on the "clock time" displayed in the bottom right side of your screen. If you are using the Mac OSX (10) Operating System then mouse over the time that is displayed in the top right corner of your screen and select "open". PLEASE NOTE: Often the time will be correct but the date will be wrong, thus it is important to check that both are correct.
2. Check to make sure that your web browser is not set to block "cookies". If you are unsure how to configure your web browser "cookie" setting please review this simple guide.


Username not recognized: 
If you attempt to sign in and receive a message indicating that "Your username is not recognized by the system" then...

1. Check to make sure you are using a valid Marist eLearning Account.
2. Check that the spelling of the Marist Account is correct.
3. If you have registered late you may need to wait 24 - 72 hours for your Marist Account to be activated in the Educator System. To check on the status of your account, please call the Office of Academic Technology and eLearning at (845) 575-3572.
4. If you are not sure of your Marist eLearning account or are still experiencing problems with it, please contact the Marist Help Desk at (845) 575-4357.


Password not valid:
If you attempt to sign in and receive a message indicating that "Your password is not correct for the username given" then...

1. Check to make sure that the "caps lock" is not engaged as passwords are case sensitive.
2. Double check that you are entering the correct password. Unless you have made changes to it, the password for your Marist eLearning should be the FIRST eight (8) digits of your Social Security Number (leave the last digit off your SS # off).
3. If you are still experiencing problems with it, please contact the Marist Help Desk at (845) 575-4357.


Course doesn't appear in account:
If you can sign-in to the Educator system but the course that you are registered for is not available, then...

1. Check with your instructor to confirm that they are using the Educator eLearning System as not all instructors are required to do so.
2. If you have registered late you may need to wait 24 - 48 hours for your course to appear in the Educator eLearning System. To check on the status of your course, please call the Office of Academic Technology and eLearning.



III. Course Shells (faculty only)
How do I get a course shell in Educator?
Fill out the form at http://www.academic.marist.edu/courserequest/ to submit a request for a course shell to be created. You will receive an email once the course has been created.
IV. Managing Course Content (faculty only)
How do I add/modify my syllabus?
Adding a Syllabus:
Syllabi may be uploaded as Microsoft Word and HTML documents.


1.
From the course home page, locate and click the “Syllabus” button on the side tool bar.
2. In the page body, click on the link that says “Upload syllabus”.
3. Click the “Browse…” button next to the “File:” box. A small window will open which will allow you to select your syllabus document from your hard drive or floppy disk.

4. Select your file and click open.
5. To complete the process click on the “Upload File!” button. A new screen will appear with the words “Submitted. Thank You.” Simply wait 5 seconds and you will automatically be returned to the Syllabus area.
6. Click on the “View Syllabus” link to see the file that you have just uploaded.

Modifying a Syllabus:

Please note that if you want to make changes to your syllabus you must make the changes to the file that is saved on your computer hard drive or floppy. You will then need to remove the old syllabus that is currently uploaded before you will be able to upload the new version. Click the “Remove Syllabus” link to remove the old syllabus. Then upload the new version.


FOR MORE DETAILED INSTRUCTIONS: CLICK HERE

 
How do I add content to my course shell?
1. Create folders to hold your content.
2. Upload documents to your course folders. Almost any type of document can be contained within a folder including: Word, HTML, images, PowerPoint files, Excel Spreadsheets, database files, executables, and more.

Creating a New Folder
1. From the course home page, locate and click the “Course Materials” button on the side tool bar. On the page that loads, you can create a new folder by clicking “New Course Folder”.
2. Select a name for the folder and type that name into both the “Folder Name” box and the “Label” box. The label is what the students will see.
3. Select a status of locked or unlocked. Note: Locked folders will not be
accessible to students until you unlock them (to “unlock” a folder see item #3
on the next page).
4. Optionally, you can add comments to describe the contents or purpose of the folder
5. Press “Submit” button to create your new folder.

Adding Content to a Folder
1. To add content to a new or existing folder, click on the “Course Folder” link off the side tool bar and then click on the name of the folder to which you wish to add your content.
2. The next screen that loads up will provide you with several folder options. Click on the link to “Upload files” in order to place content into the folder.
3. To “unlock” the folder or change the folder’s name, click on the “Modify folder settings” link.

4. On the next screen you will be asked to select the file you wish to upload into the folder. Click on the “Browse…” button next to the “File” textbox.
5. A small window will open and you will be asked to select the file you wish to upload. Select the file and click on the “Open” button. NOTE: File names cannot contain symbols.
6. Click on the “Upload!” button to complete the process and upload the file into the folder.
7. If you have more than one file to upload into the folder you can click on the “Upload multiple files” link to move up to 50 files at one time. Note: File names maybe shortened if you use this method.
8. Once the upload is completed you will be returned to the folder automatically. To view the file that you just uploaded click on the name of the file. Make sure to click on the file name that appears below the folder icon.


FOR MORE DETAILED INSTRUCTIONS: CLICK HERE

What is a packet?
Packets allow you to organize content in a variety of ways that are beyond the capabilities of folders. It is recommended that you use the Packets to “present” course materials to your students as you have full control over how this content is displayed and the order in which it is presented. In addition, you can add other Educator objects including quizzes, exams, and assignments all directly into your packet.

Note: Packets need to be created after your content has been loaded into your Educator course folders, because no content may be directly uploaded to a packet.


FOR MORE DETAILED INSTRUCTIONS: CLICK HERE

How do I create packets?
Once you have uploaded course materials into the desired course folders you can assemble this content into packets. The following steps will show you how to create a packet and add content to it.

1
. Under the Course Materials section of the side tool bar click the “Packet” link.
2. Click the link that reads, “Create new packet”.
3. Enter the following information for your packet (see graphic below):
   a. Give the packet a meaningful name
   b. Optionally, you can add a description of the packet
   c. Select a status of locked or unlocked. Note: Locked packets will not be    accessible to students until you unlock them.
   d. You can give students the option of being able to download your packet content    to their computer, however it is advised that you leave this option as "no", given    the difficulty students often experience when downloading content.

4. Below the general packet information you will find a list of every course folder (and each item that is in each folder) as well as all of the other course objects you have created, including documents, quizzes, exams, assignments, etc. Simply check the boxes next to the items you wish to include in this packet and then click the “Submit” button.
5. The final step is to order the presentation of your packet items the way you wish you students to go through the materials and then click on the “Submit” button. Use the drop down menus to select the order of each item.
 

FOR MORE DETAILED INSTRUCTIONS: CLICK HERE


How do I make content visible to students?
If you are using packets, you must make the status of the packet "active" so that students can view the content within it(note: your course folders do NOT need to be unlocked if you are using packets).

If you are not using packets, the files and folders containing those files that you wish students to view must be unlocked.


What is an object id?
Every resource (articles, exams, packets, etc) added to a course is stamped with a unique Object ID number. Object ID's serve many purposes, but their primary role is to allow the creation of a link from one part of the course to any resource in the course. This can be a very effective way to reduce confusion in your course over the location of resources.

FOR MORE DETAILED INSTRUCTIONS:
CLICK HERE

How do I link to an object id in my course?
Embedding a link to your object requires using a very simple syntax to tell the system which object you would like to link too. The syntax required is below:

<object:#>

To use the command simply type it as shown above, but replace the # with the Object ID number of the resource (e.g. <object:25>) you would like to link to. One useful technique is to place links to new resources in your announcements. This way students are immediately aware of new course materials.

FOR MORE DETAILED INSTRUCTIONS: CLICK HERE

How do I schedule the release of content to students?
In Eductor, scheduling the release of content involves, "scheduling an action".

Actions can be set in two ways:
1. If you know the Object ID of a resource you can schedule an action via the “Action” link which appears